How many times have you had to save your important mail from the Spam folder in Gmail? If you're like us, too many. But there is a way to stop it...
Gmail is an incredibly smart engine, especially when you have multiple of them inside Shift; however, no technology is perfect. Sometimes, it filters important mail to its Spam folder. Want to know how to stop that from happening? Here's the deal: It's called whitelisting, and it's freakin' awesome.
Gmail Whitelist lets you whitelist specific email addresses or even domain names so that when you get mail from them, they automatically mark as safe. Bills can stay in the Spam folder, but for everything else, there's an option.
Add an email address to your Gmail whitelist
Setting up a Whitelist for those whose emails you never want to miss is almost too easy.
1. Launch Shift, then click on one of your Gmail accounts
2. Navigate to "Settings"
3. Go to the "Filters and Blocked Addresses" tab
4. Create a new filter
5. Put the email address you want on your whitelist in the "From" section
6. Hit "Create filter"
7. Check "Never send it to spam"
8. Click "Create filter" again
In order to whitelist a domain as opposed to a single email (ex. @tryshift.com over firstname.lastname@example.org), the steps are pretty much the same.
Instead of typing the email address in the "From" section, just type the domain instead (with or without the @ symbol).
There. Now you'll never miss an email from your boss again! Or... you always will. We won't tell if you don't.